Our capabilities involve:
• strategic review, analysis and planning
• policy and program review, analysis and planning
• information and knowledge management
• intellectual and social capital studies
• service delivery review and transformation
• enterprise management, design and development
• organisational learning and change management
• human resource management and workplace culture change
• best practice and benchmarking studies
• meta-analysis
• lessons learnt and implementation roadmaps

We are highly skilled in engaging stakeholders through:
• in-depth interviews
• focus group discussions
• workshop facilitation
• validation processes
• field research

Our approach features:

Communication
Fianian promotes the strategic value of effective communication and incorporates this imperative in all consultancy activities.

Consultation
Fianian staff work skilfully with internal and, where necessary, external stakeholders, actively listen to what is being said, carefully analyse the findings and incorporate these in our advice and recommendations.

Quality Control
Fianian staff have PRINCE2 project management accreditation. Tailored quality controls are applied to each consultancy, depending on the complexity of the requirements.

Sustainability
Fianian is committed to developing sustainable change, both in transfer of experience and skills, as well as the development and maintenance of corporate knowledge. Accordingly, we prefer to work side-by-side with the organisation’s permanent staff.